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Effective Date: April 25, 2026

Thank you for shopping with Lebensstil. We want you to be satisfied with every purchase. If you are not completely happy with your order, please review our return policy below.

1. Return Eligibility

You may request a return or exchange if:

• The item received is damaged or defective
• Wrong item was delivered
• Item is unused, unworn, and in original packaging
• Return request is made within 7 Tage of delivery

2. Non-Returnable Items

The following items are not eligible for return:

• Used or worn products
• Beauty or personal care items once opened
• Undergarments or intimate wear
• Customized or personalized products
• Sale / clearance items (unless damaged)

3. Return Process

To request a return:

1. Contact our support team through the website contact page
2. Provide your order number and reason for return
3. Share product images if item is damaged or incorrect
4. Our team will review and guide you further

4. Refund Policy

Once the returned item is received and inspected:

• Approved refunds will be processed within 5–10 business days
• Refunds will be sent through the original payment method where applicable
• Cash on Delivery orders may be refunded via bank transfer or store credit

5. Exchange Policy

We offer exchanges for:

• Wrong size
• Wrong product received
• Defective item

Exchange depends on stock availability.

6. Return Shipping

• If the mistake is from our side, return shipping may be covered by us
• If customer changes mind, shipping charges may apply

7. Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with clear photos.

8. Late or Missing Refunds

If you have not received your refund after the processing time, please contact us for assistance.

9. Contact Us

For return requests or support, please contact us through our website: